Support

Support Overview

At New Focus, our commitment doesn’t end with providing best-of-class tools and instruments: We are here to support you and your projects. This web site provides you with round-the-clock access to frequently asked questions (FAQs) about our products and how to use them, as well as access to mechanical drawings, manuals, related articles and application notes, and downloads (such as LabVIEW drivers).

In addition to this web site, the New Focus sales and support teams, along with our international distributors, are well equipped to help you choose the best product for your application and answer your technical questions, both before and after your purchase. (See Sales Contacts)

We want to be your support team. Tell us what you need, and we’ll do our best to bring it to you.

How to Contact Us

Phone:

(866) NUFOCUS or (866) 683-6287

Outside the U.S.A. and Canada:
+1 (408) 919-1500

Weekdays 6am - 6pm Pacific Time, excluding holidays

FAX:

+1 (408) 980-8883

Mail:

2584 Junction Avenue
San Jose, CA 95134-1902
U.S.A.

E-mail:

sales@newfocus.com or techsupport@newfocus.com