Contact

Sales Contacts

Please select a geographical area so you may be directed to the appropriate sales contact.

For a list of New Focus distribution partners located in Asia, Europe, and the Middle East, click here.

US and Canada

Customer Service

Direct Phone: +1 (866) 683-6287
Direct Fax: +1 (408) 919-6083
Direct E-mail: sales@newfocus.com

Technical Support

Direct Phone: +1 (866) 683-6287
Direct Fax: +1 (408) 919-6083
Direct E-mail: techsupport@newfocus.com

Eastern US and Canada

Includes the following states: AL, AR, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, PR, RI, SC, SD, TN, TX, US, VA, VT, WI, WV

Ronald Moore

North American Sales Director
Office: +1 (617) 320-6972
Fax: +1 (617) 507-5683
E-mail: ronald.moore@newfocus.com

Dong Pan

Scientific Sales Manager, East Coast
Office: +1 (408) 919-2787
Fax: +1 (408) 904-5046
Email: dong.pan@newfocus.com

Customer Service

Direct Phone: +1 (866) 683-6287
Direct Fax: +1 (408) 919-6083
Direct Email: sales@newfocus.com

Technical Support

Direct Phone: +1 (866) 683-6287
Direct Fax: +1 (408) 919-6083
Direct Email: techsupport@newfocus.com

Latin America

Includes Mexico

Customer Service

Direct Phone: +1 (866) 683-6287
Direct Fax: +1 (408) 919-6083
Direct Email: sales@newfocus.com

Technical Support

Direct Phone: +1 (866) 683-6287
Direct Fax: +1 (408) 919-6083
Direct Email: techsupport@newfocus.com

For sales contact information for specific Latin American countries, please refer to the International Partners page.

Europe, Africa, and the Middle East

Malcolm Minty

EMEA Sales Manager
Phone: +44 777 3805 234
E-mail: malcolm.minty@newfocus.com

For sales contact information for specific Europe, Africa and the Middle East countries, please refer to the International Partners page.

Asia Pacific

Shuqing "Mary" Ma

Asia Pacific Sales Manager
Phone: +1 (408) 919-6009
FAX: +1 (408) 516-9434
E-mail: shuqing.ma@newfocus.com

For sales contact information for specific Asia Pacific countries, please refer to the International Partners page.

LOCATIONS

Customer Service hours are between 7:00 a.m. and 6:00 p.m., Pacific time.
Tech Support hours are between 8:00 a.m. and 5:00 p.m., Pacific time.